Activation/ Cancellation
26%- "cancel reservation"
- "Cancellation question"
- "To cancel a reservation"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular BookOnline Phone Number | 1 (855) 229-5934 |
| Average Hold Time | 00:02:34 |
| Average Calls duration | 2 minutes |
| Most Popular BookOnline Email Address | contact@bookonline.com |
| BookOnline Live Agent Availability | 7% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Activation/ cancellation, refund, payments and charges |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.